I am an innovation, product and user experience strategist.
I have worked on everything from the future of toothpaste to mission control for NASA. I’m also an author, speaker, facilitator, and on the side I’m a photographer.
Presently I am a Principal Product Marketer at Financial Engines, where I work on a combination of strategy for new products and services, and envisioning radically better user experiences for people struggling to figure out how to plan for retirement (ie, most normal people who don’t have degrees in economics).
Formerly I was at the global innovation and design firm frog design, and also worked closely on brand and marketing strategy for its 10,000 person parent company, the Aricent Group. In my 9 years at frog, I helped build and lead the strategy group and establish the design research practice, was a creative director, developed a standalone version of frog’s workshop facilitation process used with clients, and worked with some of the largest and most interesting companies in the world.
In addition to my blog here I blog for Harvard Business Review, and I am the author of the book Innovation X: Why a Company’s Toughest Problems are its Greatest Advantage. I speak worldwide at conferences and workshops on the topics of innovation, design, and user research. I have run over 50 workshops ranging up to 3 days in length, and with as many as 200 people.
If you’d like to see my photography, you can check it out at Adam John Richardson Photography.